Our Treatment Programs
Serenity Helpline is a licensed addiction treatment center in Jacksonville, Florida, offering a complete continuum of care. From medically supervised detox through long-term aftercare, our on-site clinical team creates individualized treatment plans that address each person's unique path to lasting recovery.
Comprehensive Levels of Addiction Treatment
At our Jacksonville treatment center, every program is grounded in evidence-based practices and delivered by a compassionate, multidisciplinary team of physicians, therapists, and counselors.
Medical Detox
Safe, medically supervised detoxification with 24/7 monitoring at our facility. Duration: 3-7 days.
Learn About Detox ↓Residential Treatment
Immersive, round-the-clock inpatient care in our therapeutic environment. Programs of 30, 60, or 90 days.
Learn About Residential ↓Outpatient Programs
Flexible PHP, IOP, and standard outpatient options that let you maintain daily responsibilities.
Learn About Outpatient ↓Dual Diagnosis
Integrated treatment for co-occurring addiction and mental health disorders at our clinical center.
Learn About Dual Diagnosis ↓Your Continuum of Care at Serenity Helpline
Recovery is a journey, not a single event. Our Jacksonville facility provides a seamless progression through every level of care, ensuring you receive the right intensity of treatment at each stage.
Medical Detox
3-7 days of medically supervised withdrawal management
Residential
30-90 days of immersive inpatient treatment
PHP
2-4 weeks of partial hospitalization, 5-6 hours daily
IOP
8-12 weeks of intensive outpatient, 3-4 sessions weekly
Aftercare
Ongoing alumni support and relapse prevention
Medical Detoxification Program
Safe, compassionate withdrawal management under 24/7 medical supervision at our Jacksonville treatment center.
What Is Medical Detox?
Medical detoxification is the critical first step in addiction recovery. Detox is the process by which your body safely eliminates substances while our on-site medical team manages withdrawal symptoms. At Serenity Helpline, our physicians and nurses provide round-the-clock monitoring to keep you comfortable and medically stable throughout the process.
Attempting to detox without professional supervision can be dangerous and, in some cases, life-threatening. Withdrawal from alcohol, benzodiazepines, and opioids can produce severe symptoms including seizures, delirium, and cardiac complications. Our facility in Jacksonville, Florida, is equipped with the medical resources and experienced staff needed to ensure your safety during this vulnerable period.
Serenity Helpline's detox program typically lasts 3 to 7 days, depending on the substance, the severity of dependence, and individual health factors. Our clinical team conducts a thorough assessment before detox begins and continuously adjusts your treatment protocol based on your progress.
Our Detox Process
Three phases designed to stabilize your health and prepare you for the next stage of treatment.
Assessment
Comprehensive medical and psychological evaluation. Our physicians review your substance use history, mental health status, physical health, and personal goals to create a personalized detox protocol.
Stabilization
Medically managed withdrawal with 24/7 nursing care. We use evidence-based medication-assisted treatment (MAT) to ease symptoms, prevent complications, and keep you as comfortable as possible.
Transition
Seamless transition to the next appropriate level of care. Our treatment team will work with you to determine whether residential treatment, PHP, or another program is the best fit for continued recovery.
Substances We Treat
Serenity Helpline's medical detox program at our Jacksonville facility provides safe withdrawal management for a wide range of substances, including:
24/7 Medical Supervision & Medication-Assisted Treatment
Our on-site medical team includes board-certified physicians and registered nurses who monitor patients around the clock. We utilize FDA-approved medications for medication-assisted treatment (MAT), including options for opioid and alcohol withdrawal, to reduce cravings, manage symptoms, and support long-term recovery. Every patient at our Jacksonville facility receives individualized medical attention throughout the entire detox process.
Residential Treatment Program
Immersive, structured inpatient care in a supportive therapeutic environment at our Jacksonville campus.
What Is Residential Treatment?
Residential treatment at Serenity Helpline provides 24-hour structured care within our Jacksonville facility. This level of care is ideal for individuals who need an immersive environment free from the triggers and stressors of everyday life. Patients live on-site at our treatment campus and participate in a full daily schedule of therapeutic programming.
Our residential program is recommended for individuals who have completed detox, have a moderate to severe substance use disorder, have not had success with outpatient treatment, or need a stable environment to focus entirely on their recovery. Each treatment plan is individualized using evidence-based modalities including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), group therapy, individual counseling, family therapy, 12-Step facilitation, and holistic therapies.
Patients at our facility enjoy private rooms, gourmet meals prepared by our kitchen staff, access to a fitness center and yoga studio, and peaceful outdoor spaces including a meditation garden. These amenities complement the clinical programming to support healing of the whole person.
Program Length Options
Our clinical team recommends a program length based on individual assessment. Longer stays are consistently associated with stronger outcomes in sustained recovery.
Short-Term Residential
Foundation-building program focused on stabilization, core therapy, and developing essential coping skills. Ideal for those with strong support systems at home.
Standard Residential
Extended care allowing deeper therapeutic work, addressing underlying trauma, rebuilding healthy habits, and strengthening relapse prevention strategies.
Long-Term Residential
Comprehensive program for severe or chronic substance use disorders. Provides extensive time for behavioral change, dual diagnosis treatment, and life skills development.
A Day in Residential Treatment
Below is a sample daily schedule at our Jacksonville treatment center. Actual schedules are tailored to each patient's treatment plan and may vary.
Outpatient Treatment Programs
Flexible, structured addiction treatment that allows you to maintain work, school, and family commitments while receiving high-quality care at our Jacksonville facility.
Outpatient Care at Serenity Helpline
Outpatient programs provide structured therapy and support without requiring you to live at our facility. These programs are designed for individuals who have completed a higher level of care such as residential treatment, or for those whose clinical assessment indicates that outpatient intensity is appropriate for their needs.
At Serenity Helpline's Jacksonville treatment center, we offer three distinct levels of outpatient care: Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Standard Outpatient. Each level provides evidence-based therapeutic programming, including CBT, DBT, group therapy, individual counseling, and holistic therapies, calibrated to the appropriate frequency and intensity.
Outpatient treatment is an excellent option for individuals stepping down from residential care, those with strong home support systems, working professionals who cannot take extended leave, and parents or caregivers who need to remain present at home. Our clinical team at Serenity Helpline will recommend the most appropriate outpatient level based on your comprehensive assessment.
Comparison of Outpatient Levels
Each level of outpatient care is designed to provide the right balance of structure and flexibility for where you are in your recovery journey.
| Feature | PHP (Partial Hospitalization) | IOP (Intensive Outpatient) | Standard Outpatient |
|---|---|---|---|
| Duration | 2-4 weeks | 8-12 weeks | Ongoing (as needed) |
| Hours per Week | 25-30 hours | 9-15 hours | 1-3 hours |
| Days per Week | 5-6 days | 3-4 days | 1-2 days |
| Best For | Step-down from residential, high clinical need | Moderate clinical need, need flexibility | Maintenance, aftercare support |
| Group Therapy | Daily | 3-4 sessions/week | 1 session/week |
| Individual Therapy | 2-3 sessions/week | 1-2 sessions/week | Bi-weekly or monthly |
| Psychiatric Care | Weekly appointments | Bi-weekly appointments | As needed |
| Medication Management | Included | Included | Available |
Step-Down Care from Residential
Transitioning from residential treatment to outpatient care is a critical stage that requires careful planning. At Serenity Helpline, our clinical team prepares a detailed step-down plan before you complete residential treatment. This plan typically begins with PHP and gradually decreases in intensity as you build confidence, strengthen coping skills, and re-establish routines in your daily life.
The step-down approach helps prevent the abrupt shift that can increase vulnerability to relapse. By maintaining regular contact with your treatment team and peer support group at our Jacksonville center, you continue to receive accountability and clinical guidance during this transitional period.
Flexibility Without Compromise
Many people delay seeking treatment because they worry about leaving work, family, or school. Serenity Helpline's outpatient programs are specifically designed to remove that barrier. Our therapy sessions are scheduled during morning, afternoon, and evening hours to accommodate a range of schedules.
Despite the flexible format, our outpatient programs maintain the same clinical rigor and evidence-based standards as our residential programming. Every patient receives individualized treatment planning, regular progress evaluations, and access to our full spectrum of therapeutic modalities, including CBT, DBT, group therapy, and holistic treatments, right here at our Jacksonville facility.
Dual Diagnosis Treatment
Integrated care for individuals living with both a substance use disorder and a co-occurring mental health condition at our Jacksonville treatment center.
What Is Dual Diagnosis?
Dual diagnosis, also called co-occurring disorders, occurs when a person has both a substance use disorder and a mental health condition at the same time. Research shows that nearly half of all individuals with a substance use disorder also experience a mental health condition. When only one condition is treated while the other is ignored, the untreated disorder often drives relapse and undermines recovery.
At Serenity Helpline, we believe that lasting recovery requires treating the whole person. Our integrated dual diagnosis program addresses both conditions simultaneously through a coordinated team of psychiatrists, therapists, and addiction counselors working together at our Jacksonville facility. This approach has been shown to produce significantly better outcomes than treating each condition separately.
Mental Health Conditions We Treat
Our on-site psychiatric team specializes in treating these commonly co-occurring conditions alongside addiction at Serenity Helpline.
Depression
Persistent sadness, hopelessness, and loss of interest frequently co-occur with substance use disorders. Our clinicians use CBT, medication management, and behavioral activation to address depressive symptoms alongside addiction treatment.
Anxiety Disorders
Generalized anxiety, social anxiety, and panic disorder are among the most common co-occurring conditions. At our facility, we combine DBT skills training, exposure therapy, and holistic approaches like yoga and mindfulness to manage anxiety.
Post-Traumatic Stress Disorder (PTSD)
Unresolved trauma is a major driver of substance use. Serenity Helpline's trauma-informed care approach integrates specialized therapies to help patients process traumatic experiences safely while building healthy coping strategies.
Bipolar Disorder
The mood swings associated with bipolar disorder can complicate addiction recovery. Our psychiatrists carefully manage mood-stabilizing medications while our therapy team provides skills for emotional regulation and relapse prevention.
Our Integrated Treatment Approach
Serenity Helpline's dual diagnosis program at our Jacksonville center combines psychiatric expertise with addiction treatment to create a unified recovery plan. Here is what our integrated approach includes:
- Comprehensive Psychiatric Assessment: Our board-certified psychiatrist conducts an in-depth evaluation to identify all co-occurring conditions and develop a personalized treatment plan.
- Medication Management: Careful prescription and monitoring of psychiatric medications to stabilize mood, reduce anxiety, or manage other symptoms without interfering with addiction recovery.
- Individual Therapy: Weekly one-on-one sessions with a licensed therapist trained in both addiction and mental health treatment, using evidence-based modalities such as CBT and DBT.
- Specialized Group Therapy: Dual diagnosis-specific group sessions where patients explore the relationship between their mental health and substance use in a supportive peer environment.
- Family Therapy: Sessions designed to educate families about co-occurring disorders, repair relationships, and build a supportive home environment for recovery.
- Holistic Therapies: Yoga, meditation, art therapy, and fitness programming that support both mental wellness and addiction recovery at our facility.
- Coordinated Aftercare Planning: Upon completing treatment, our team develops a detailed plan that includes continued psychiatric care, therapy referrals, medication management, and alumni support through Serenity Helpline.
Not Sure Which Program Is Right for You?
Our admissions counselors at Serenity Helpline are available around the clock to answer your questions, discuss your situation, and help you determine the most appropriate level of care. Every conversation is free, confidential, and without obligation. You can also verify your insurance coverage before making a decision.
Available 24/7 — Confidential & Free
(239) 241-5525